Privacy Policy

Effective Date:16/04/2025

At Synapoints, we recognize that your privacy is of utmost importance. We are dedicated to safeguarding your personal information and ensuring that your data is handled with the highest level of care and integrity. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your information when you interact with our services, including our website, applications, and any related services.

We may collect various types of information to provide you with a seamless experience:

Personal Information: This includes any information that can identify you personally, such as your name, email address, phone number, and any other details you provide when you engage with us or use our services. We collect this information only when you voluntarily provide it to us.

Technical Data: We automatically collect information about your device and usage patterns when you visit our website or use our applications. This may include your IP address, browser type, operating system, pages visited, and the time and date of your visit. This data helps us understand how our services are used and how we can improve them.

Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and improve our services. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect your experience.

We are committed to using your information responsibly and transparently. We may use the information we collect for the following purposes:

Service Delivery: To provide, maintain, and improve our services, ensuring that we meet your needs effectively.

Communication: To communicate with you regarding your inquiries, provide updates about our services, and send you important notices related to your account or our policies.

Personalization: To personalize your experience by understanding your preferences and tailoring our services to better suit your needs.

Analytics and Improvement: To analyze usage trends and gather insights that help us enhance our website and applications, ensuring a better user experience.

Security: To protect our systems and users from fraud, unauthorized access, and other security threats.

We take your privacy seriously and do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

With Service Providers: We may engage trusted third-party vendors and service providers to assist us in delivering our services. These partners are bound by strict confidentiality agreements and are only permitted to use your information for the purposes we specify.

For Legal Compliance: We may disclose your information if required by law, in response to valid legal requests, or to protect our rights, privacy, safety, or property, or that of others.

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any changes in ownership or use of your personal information.

We are committed to ensuring the security of your information. We implement a variety of technical and organizational measures to protect your data from unauthorized access, use, or disclosure. These measures include encryption, firewalls, secure server environments, and regular security assessments. However, please be aware that no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

We respect your rights regarding your personal information. You have the right to:

Access: Request access to the personal information we hold about you and obtain a copy of it.

**Correction:** Request correction of any inaccurate or incomplete information we hold about you.

Deletion: Request deletion of your personal information, subject to our legal obligations to retain certain data.

Objection: Object to the processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us using the information provided below.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website with a new effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us:

Synapoints:
[email protected]

We are committed to addressing your inquiries and ensuring your privacy is respected.